Privacy Policy
Your trust matters to us. This page explains what we collect, why we collect it, and how we protect it.
Welcome to Chic N Straps. Your privacy is important to us, and we are committed to protecting your personal information. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
1.1 Account Information
- Full name
- Email address
- Encrypted password
You may also choose to sign in using your Google account through Google OAuth.
1.2 Order Information
- Full name
- Phone number
- Delivery address or pickup preference
- Products ordered
- Order history
1.3 Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Cookies and similar technologies
2. How We Use Your Information
- Create and manage your account
- Process and fulfill your orders
- Arrange deliveries or pickups
- Send order confirmations and updates
- Respond to customer enquiries
- Improve our website and services
- Detect fraudulent or unauthorized activity
- Comply with legal obligations
3. Payment Processing
All online payments are securely processed through Paystack. We do not collect, store, or have access to your debit or credit card details. Your payment information is handled directly by Paystack according to their privacy terms.
4. Google Sign-In
If you sign in with Google, we may receive basic profile information such as:
- Your name
- Your email address
We only use this information to create or access your Chic N Straps account. We do not post to your Google account or access additional personal information without your permission.
7. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. No method of internet transmission or electronic storage is completely secure.
8. Data Retention
We keep personal information only as long as necessary to:
- Maintain your account
- Process your orders
- Provide customer support
- Meet legal and regulatory requirements
- Resolve disputes
When no longer required, your information is securely deleted or anonymized where appropriate.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where applicable
- Request a copy of your personal data
10. Third-Party Services
Our website uses trusted third-party services, including:
- Paystack for secure payment processing
- Google OAuth for optional account sign-in
These providers operate under their own privacy policies.
11. Children's Privacy
Chic N Straps is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have collected such information without proper consent, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect service, operational, or legal changes. Any updates will be posted on this page with a revised Last Updated date.
13. Contact Us
If you have any questions about this policy or how we handle your data, contact us:
Email: chicnstraps.ng@yahoo.com
Phone: +234 708 806 9114